Managing Your Subscription

You can manage your FitmentPro subscription directly from the app.

Downgrading

Go to Pricing in the sidebar
Click Downgrade on a lower plan
Approve the change in Shopify

Important: When downgrading, check your current usage against the lower plan's limits:

If you have more products configured than the lower plan allows, you'll need to remove fitment data from some products first
Automations exceeding the lower plan's limit will be paused
API keys will be revoked if downgrading below Pro

Cancelling

To cancel your subscription and return to the Free plan:

Go to Pricing

Click Downgrade to Free

Approve in Shopify

Your fitment data is not deleted when you cancel. It remains on your products. However, you'll be limited to the Free plan's constraints (10 products, 50 vehicles).

Changing Billing Cycle

To switch between monthly and yearly billing:

Downgrade to Free first

Then upgrade to the desired plan with the new billing cycle

Billing Questions

Since FitmentPro uses Shopify's billing system:

View invoices in your Shopify admin under Settings → Billing

Payment issues are handled by Shopify

Refund requests should be directed to FitmentPro support