Frequently Asked Questions

General

Q: Does FitmentPro work with my theme?
A: FitmentPro works with any Online Store 2.0 compatible Shopify theme. This includes all free Shopify themes and most paid themes released after 2021.

Q: Do I need coding knowledge to use FitmentPro?
A: No. FitmentPro is designed to be used without any coding. All features are accessible through the app's user interface. Theme blocks are installed via the visual theme editor.

Q: Does FitmentPro slow down my store?
A: No. All storefront blocks are Liquid-only (server-rendered), which means they don't add JavaScript that could slow page load times. There are no API calls from the storefront.

Q: How many vehicles are in the database?
A: The database contains over 55,000 vehicles from TecDoc, covering 320+ brands and 6,700+ models. It includes European, Asian, and North American passenger cars and light commercial vehicles.

Products & Data

Q: What happens to my data if I uninstall FitmentPro?
A: Your metafield data remains on your products in Shopify. However, without FitmentPro installed, the theme blocks won't render and you won't be able to edit the data.

Q: Can I use FitmentPro with product variants?
A: Fitment data is assigned at the product level, not the variant level. All variants of a product share the same vehicle compatibility data.

Q: Is there a limit on vehicles per product?
A: The limit depends on your plan (50 for Free, 500 for Growth, unlimited for Pro and Enterprise). Products can technically have up to ~3,500 vehicles via metafield chunking.

Billing

Q: Can I switch between monthly and yearly billing?
A: Yes. Downgrade to Free first, then upgrade to the desired plan with the new billing cycle.

Q: Is there a free trial?
A: Yes, all paid plans include a 14-day free trial. You have full access during the trial and won't be charged until it ends.

Q: What payment methods are accepted?
A: FitmentPro uses Shopify's billing system. Any payment method accepted by Shopify for app charges works with FitmentPro.

Storefront

Q: Can customers search for products by vehicle?
A: Yes. FitmentPro indexes vehicle data for Shopify's native search. Customers can search terms like "BMW 3 Series 2020" and find matching products.

Q: Does My Garage require customer accounts?
A: No. My Garage uses browser localStorage, so customers don't need to log in. Their saved vehicles persist across visits but are browser-specific.

Q: Can I use FitmentPro on a headless storefront?
A: FitmentPro's theme blocks require a Shopify theme (Liquid). For headless setups, you can access the fitment data via product metafields using the Storefront API.