DXSoft Platform
The central B2B SaaS platform for Shopify App Developers. Manage support, marketing and automation for all your apps from one place.
How it works
1. Integrate SDK
npm install @dxsoft/sdk in your Shopify App
2. Send Events
Track app installs, plan changes, custom events
3. Automate
Automatically trigger automations, workflows & messaging
Platform Features
Event-Tracking
Central event system with 20+ system events for all your apps
Automations
Unified engine for rules, workflows and multi-step logic
Chat & Widget
Embedded help widget with real-time AI agent
Multi-Channel
Email, in-app & push notifications
Analytics
Revenue, churn, chat & performance dashboards
Ticketing
Support system with full app context and SLA
AI Agent
60 tools, RAG pipeline, streaming, email fallback
Issues & Feature Board
Bug reports and feature requests with voting
Segments & Targeting
Dynamic shop segmentation and broadcasts
130+ Languages
Automatic translation of all content
A/B Tests
Campaign testing with statistical analysis
Customer Portal
Self-service portal for shop owners with ticket management, app status and knowledge base access.
Billing & Subscriptions
Stripe-powered subscription management with 4 plans, usage tracking and trial system.
Broadcasts & Campaigns
Send targeted messages via email and in-app to shop segments with templates and scheduling.